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# Telecom Payment

Customer Satisfaction Infographic

Why you should consider Customer Satisfaction as an essential lever for Carrier Billing Success?

In the DCB ecosystem, a positive customer experience could help carriers maintain and expand their revenues, while a negative one could quickly damage brand image. Making customers happy is undoubtedly the top priority in the mobile billing business. Access our infographic and discover the key insights to maximize customer satisfaction in DCB by addressing the main users’ needs.

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[MENTION] Ooredoo awards the winners of Fortuna Quiz

They talk about us! MosaiqueFM in their recent article shared the winners of Fortuna Quiz, the game, launched by Ooredoo in partnership with Digital Virgo. Bringing loyalty to OOREDOO TUNISIE subscribers by providing a chance to win several prizes – find out more in the article!

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⭐ SPOTLIGHT SESSIONS ⭐ of World Telemedia event in Marbella!

Thank you for those who have joined World Telemedia event in Marbella last week. The event was a success – our team shared their expertise in the dedicated sessions and had opportunities to exchange with the key players in mobile payment ecosystem. For those who have missed it – we have prepared the replays for you!

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5 reasons why Public Transport Companies should integrate Carrier Billing for tickets purchases

Worldwide Mobile Ticketing users are expected to grow from 1.1 billion in 2019 to 1.9 billion in 2023. Thanks to its convenience, simplicity and security, mobile payment for digital tickets has become the preferred channel for customers in transportation. Following the effects of the pandemic and changes in consumer habits, public transportation companies have to adapt their services to the new reality.
In this article, you will discover all the advantages you can’t miss on Carrier Billing in Public Transport Tickets. This payment method allows users to pay for their public transport tickets easily, conveniently and securely with their mobile phone bill via SMS, RCS or in-App. An alternative solution to optimize user experience for customers while encouraging public transport usage.

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