1. Contactless ticketing to grow across all sectors
The ongoing pandemic is resulting in significant increases in contactless payment adoption. Today, more than before, consumers seek to respect social distance and avoid any unnecessary contact with people and objects .
A new study from Juniper Research has found that the global digital ticketing transaction value will reach $1.4 trillion in 2027, up from $768 billion in 2022. This growth of 78% over the next five years represents a strong recovery from the heavy impact of the COVID-19 pandemic, driven by the ongoing success of contactless payments (1).
These figures evidence how the integration of Direct Carrier Billing into parking services can enable merchants to respond to user needs and market trends.
2. Increasingly paperless society
We live in an increasingly paperless society, and digital ticketing for urban mobility and parking services has been on the rise for a while now.
There are so many advantages linked to paperless ticketing ecosystem such as: not lost or forgotten tickets, no more ticket scalping or having everything in one place. Besides, they are also environmentally friendly.
3. Security when paying for your Parking Service
Carrier Billing is trusted by customers as there is no need to share personal information and data to complete a transaction. It protects the consumer identity when paying for your Parking Service as well as providing you with full control of all digital tickets.
4. Simplicity & time saving at the payment terminal
When using a Parking Service, users are looking for an easy experience. With DCB the customer can purchase a parking ticket by sending a simple SMS. He then pays its parking directly with its mobile phone bill.
Thanks to Direct Carrier Billing, users will no longer need to waste more time at the payment terminal. They can easily pay when and where they want by simply using their mobile phone.
5. Convenience for Parking users
Due to the previously commented reasons, it becomes clear that the integration of DCB in Parking Services offers the greatest convenience for your customers. It supports Merchants with an optimized and enriched user experience.
6. Higher conversion rates
A convenient and seamless user experience also means higher conversion rates. Due to a shorter checkout flow, the number of users who finalize the purchase process using DCB is bigger than using other payment methods. So, if you are looking for different ways to have additional transactions, DCB is the ideal option.
7. Increased ARPU
This payment method also increases the ARPU (Average Revenue Per User). Meeting consumers expectations with a better experience is linked with increased customer usage.
8. Direct Carrier Billing global reach
Through a simple integration you can get access to new customers who don’t have credit or debit card access. Nowadays, according to the World Bank’s Findex Database, only 24% of adults in the world own a credit card (2), while over 83% of the global population owns a smartphone (3). For this reason, DCB becomes a convenient alternative solution for people to pay for Parking Services.
If you are a Merchant operating in the Ticketing Ecosystem and you are looking for a way to digitize your ticketing services, visit dv-ticketing.com.
If you are already working with Digital Ticketing and you are interested in integrating DCB into your Parking Service, Digital Virgo guarantees a seamless integration into your existing applications via our platform DV Pass.
(1) Juniper Research – Digital Ticketing: Competitor leaderboard, segment analysis & market forecasts 2022-2027
(2) World Bank – The Global Findex Database