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Women using smartphone to buy online using alternative payment methods

7 Benefits that have Consolidated Alternative Payment Methods in the Digital Era

The rise of alternative payment methods worldwide brings benefits for both individuals and businesses. With a huge increase of digital transactions in the last decade, alternative payment methods offer the opportunity for merchants and telcos to boost their revenues and engage with their customers. The need to adapt to this new era, where there is no single best payment method, but an aggregation of different ones, is now a must. In this article we disclose some of the main benefits for businesses and end-users of payment methods such as mobile money or direct carrier billing.

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July 20, 2023
Woman holding phone

5 key points about the Carrier Billing market in 2023

There is no doubt that alternative payment methods have grown exponentially in importance in the last decade. The Carrier Billing market, for example, has seen a notable increase in spend and number of users, a trend that, according to Juniper Research’s latest report on DCB will keep growing at a stable rhythm from 2023 to 2027. In fact, the report estimates that by 2027, the global spend will escalate up to $122 billion, consolidating as a payment method with a worldwide spread. Here are five key points to take into consideration about the Carrier Billing market for the coming years.

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May 10, 2023
Launching gaming platform Fuze Forge with Claro in Dominican Republic

Launching gaming platform Fuze Forge with Claro in Dominican Republic

Digital Virgo strengthens Claro Dominican Republic entertainment offering with Fuze Forge, the Group’s gaming platform accessible via Carrier Billing. The new launch is part of the regional agreement signed in 2020 with América Móvil, through which we are expanding the service in its various subsidiaries in the Region. Discover more about the first launch of the Group in Dominican Republic.

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June 21, 2022
Challenges of the post purchase experience in Carrier Billing

Post-purchase experience. How to improve customer satisfaction through better communication of the Carrier Billing offer?

As expert in Carrier Billing and privileged partner of telecom operators, Digital Virgo works daily to create a sustainable mobile payment ecosystem adapted to end-user expectations. Customer satisfaction is at the heart of the concerns faced by industry players and the post-purchase in the customer journey is a key point for business success. Let’s take a closer look at the main challenges around post-purchase behavior.

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April 11, 2022
Replay MEF Webinar: Direct Carrier Billing for Growth

[REPLAY] Direct Carrier Billing for Growth – to infinity and beyond @MEF Webinar

Last week we participated in the webinar dedicated to Direct Carrier Billing for Growth, organized by the Mobile Ecosystem Forum. Ignacio Molto, Regulation & Payment Process Director at Digital Virgo, shared key insights on the importance of regulation to achieve a sustainable Carrier Billing ecosystem and above all to achieve customer satisfaction as an industry of innovation. Don’t miss out the replay!

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February 10, 2022