Post-purchase experience. How to improve customer satisfaction through better communication of the Carrier Billing offer?
As expert in Carrier Billing and privileged partner of telecom operators, Digital Virgo works daily to create a sustainable mobile payment ecosystem adapted to end-user expectations. Customer satisfaction is at the heart of the concerns faced by industry players and the post-purchase in the customer journey is a key point for business success. Let’s take a closer look at the main challenges around post-purchase behavior.