The Impact of Digital Tickets and Mobile Payments
As technology develops, traditional paper-based ticketing systems are being phased out in favor of digital solutions in the urban mobility ecosystem. Taking public transportation as an example, which is expected to increase to 5.17 billion users by 2029, from 4.46 billion in 2024 (Statista), online sales are estimated to contribute 26% of the total revenue by that year.
These modern systems offer a range of benefits, from reducing operational costs to enhancing user convenience. Passengers can now easily purchase and validate tickets online or through mobile apps, streamlining the entire process. Additionally, digital ticketing enables real-time management of passenger flows, helping transport operators optimize their services. The integration of personalized offers and seamless updates further enhances the user experience, making public transportation more accessible and efficient for everyone involved.
The transportation industry has seen a significant shift towards contactless and mobile payments, driven by the need for speed and convenience. This method allows passengers to complete transactions quickly, reducing the reliance on cash or traditional payment methods. The transition has not only improved the efficiency of boarding processes but also enhanced security through advanced encryption technologies. Moreover, the ease of integrating these payment options into multimodal transport systems is encouraging further innovation, making mobility more seamless and user-friendly.
Alternative payment methods, such as Direct Carrier Billing (DCB) are the perfect fit to enhance the digital ticketing experience, as users can buy tickets with just their SIM card, in an easy, fast and secure way. For Telcos, this means a revenue new stream and a way to engage with their users.
Sustainable Transportation and User Safety
As the world faces increasing environmental challenges, the transport sector is focusing on sustainable practices to reduce its carbon footprint. Companies are investing in electric vehicles, energy-efficient infrastructure, and promoting alternative modes of transport, like cycling. These initiatives are often supported by government policies and a growing demand from consumers for greener options. By prioritizing eco-friendly solutions, the transportation industry is playing a crucial role in combating climate change and meeting the expectations of a more environmentally conscious public. By supporting this shared mobility and greener options through the implementation of mobile operator payments, Telcos contribute to build a sustainable transport ecosystem.
Whats next? Multimodal Mobility with a Single Ticket
One of the most recent trends in urban mobility has been the multimodal single ticket. The concept of using a single ticket across multiple modes of transport is gaining traction as cities seek to simplify the travel experience. This system allows passengers to seamlessly switch between buses, trains, trams, and even shared bikes with one ticket. Digital platforms facilitate this process by offering integrated ticketing solutions and real-time route planning. By making multimodal travel more accessible and convenient, transport providers can attract more users and reduce the reliance on personal vehicles, contributing to a more sustainable urban mobility landscape.
Through this multimodal ticket system, Telcos will be able to take part on every mobility option, expanding their audience for digital ticketing and increasing their revenue through mobile payment. As experts in the field, our teams can tell you more about the challenges and opportunities that urban mobility has in stock for the operators. Are you ready to take part on it? Contact our experts here.
