The Global Carrier Billing & Mobile Payments Summit 2024 brought together over 150 attendees including delegates from telecom operators, payment & content providers, regulators and technology innovators. The event’s agenda was packed with insightful discussions that explored everything from regulatory trends to the latest technological advancements, focusing on the challenges and opportunities in the mobile payments and Carrier Billing market.
Representatives from Mobile Network Operators from UK, Europe, Africa and the Middle East shared knowledge, showcased regional successes and tackled the challenges surrounding DCB and Mobile Payments. The level of participation in 2024 marked the highest attendance from Mobile Network Operators in recent years, where 1 in every 3 attendees was an MNO representative.
Content and payment service providers brought to the table localised insights while merchants from different segments showcased their latest products ranging from gaming to streaming and education services. On top of that, additional topics featured cyber security, regulation, digital marketing and sustainable development.
Regulation and Sustainability to take the Telecom Ecosystem to the Next Level
One of the key topics was the growing importance of regulatory compliance, as telecom operators and service providers are increasingly required to adapt to evolving regional laws, but more than that, are now looking to apply self-regulation to build trust within the different players and users. The panel discussions provided actionable insights on how to navigate these regulatory landscapes while ensuring both security and convenience for end-users.
Sustainability in the telecom ecosystem was a recurring theme, with special focus on ensuring safety and transparency for end users. Industry stakeholders explored strategies to enhance the security of the customer journey, with a strong focus on anti-fraud measures and data protection. Discussions highlighted the importance of building trust through transparent practices, where users can easily understand and control their transactions.
As the mobile payments landscape evolves, creating a fraud-free, secure environment remains key to sustainable growth. This collaborative approach, ensuring both user safety and regulatory compliance, makes events like the Global Carrier Billing & Mobile Payments Summit essential for driving the telecom ecosystem forward. In words of Digital Virgo’s CEO, Guillaume Briche, who took part in the panel “A Successful Telco Ecosystem”, together with representatives from Google, Evina and Telefonica Germany:
“Key levers for success involve acting at every stage of the user journey, from setting clear frameworks for promotional campaigns to delivering top-tier customer service, without forgetting the optimization of the customer journey or enhancing purchase transparency. The path forward lies in collaboration across the industry—driven by transparent, data-driven KPIs and a shared commitment to sustainable growth. Trust and balanced self-regulation will be the keystone of future developments in our industry”.
Guillaume Briche, Digital Virgo CEO
By connecting key stakeholders in the telecom industry, this summit continues to play an integral role in professionalizing the sector and building a more sustainable, forward-thinking ecosystem. As Digital Virgo, we’re proud to have been part of such an influential gathering, where collaboration leads to innovation and progress.
If you could not attend Global Carrier Billing and Mobile Payments Summit but want to know more about how Digital Virgo can help you engage and monetize your audience, contact our team here.
