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    Carrier and Connectivity Manager M.F

    We are looking for a Carrier and Connectivity Manager M.F in Cairo, Egypt. Creator of digital gateways between our partners (Telecom Operators, Media, Advertisers and Apps Publishers) and their customers, we offer the most comprehensive range of Digital Marketing Services in the market: Ad Tech, SEO, Applications & Services content, interactivity solutions, SMS Marketing, Mobile Payment, Customer Relations ... All these solutions are 100% ROIstes and dedicated to the profitability of the acquisition and loyalty campaigns of our partners.

    Your missions

    The Carrier and Connectivity Manager position is based in Cairo, the role is full-time, reporting to The Regional Head of Operations.

    Scope of work covers the following:

    • Build Strong relationships with Clients and partners.

    • Work on the technical integration between Merchants and Operators.

    • Follow-up with partners and clients on monthly basis to reconcile financial reports.

    • Align with Finance team on issuing operator invoices, Content Providers “CP “payments and costing.

    • Ensure Direct Operator Billing “DCB” merchants’ products are compliant with market, mobile operators and services guidelines.

    • Support in the end-to-end process of new merchants’ approval and activation of the direct operator billing.

    • Monitor merchants’ launched services and execute random testing periodically.

    • Conduct testing and quality assurance checks for new merchants, services and products.

    • Ensure smooth products’ launches for all partners on the billing gateway.

    • Actively participate in product development of billing gateway with inputs from merchants, partners and market evaluation.

    • Follow up and handle any complaints or concerns from clients / partners and ensure resolution as per the defined Service Level Agreement “SLA”.

    Skills needed

    • 1 to 3 years’ experience in the telecom industry, commercial teams focusing on Products and Services or VAS, with technical background in Services integration.

    • Bachelor’s degree of a Business School or equivalent

    • Able to easily adapt an AGILE approach to project management

    • Passionate about internet, mobile, new technologies and social networks.

    • Fluent Speaker of English & Arabic, (French is a plus).

    • Mastering Microsoft Office suite and internet tools

    • Perfect communication skills.

    • Interested in taking challenges.

    • Having a Commercial and business background is a plus.

    • Results oriented with the ability to work in a fast-paced environment.

    • Strong time management and organizational skills.

    • Committed to meeting deadlines with high quality results.

    • A proven ability to work independently and as part of a team.

    • Innovative and takes initiative.

    • Flexible to travel abroad frequently

    Conditions

    ingy.akil@digitalvirgo.com