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Carrier and Connectivity Manager (M/F)

Joining Digital Virgo teams means taking part in an ambitious and stimulating business strategy in a rapidly developing ecosystem. We are looking for a Carrier and Connectivity Manager to work in our office in Cairo. The role is full-time, reporting to The Regional Head of Operations.

Your missions

As our Carrier and Connectivity Manager, you will :

  •  Build Strong relationships with Clients and partners.
  • Work on the technical integration between Merchants and Operators.
  • Follow-up with partners and clients on monthly basis to reconcile financial reports.
  • Align with Finance team on issuing operator invoices, Content Providers “CP “payments and costing.
  • Ensure Direct Operator Billing “DCB” merchants’ products are compliant with market, mobile operators and services guidelines.
  • Support in the end-to-end process of new merchants’ approval and activation of the direct operator billing.
  • Monitor merchants’ launched services and execute random testing periodically.
  • Conduct testing and quality assurance checks for new merchants, services and products.
  • Ensure smooth products’ launches for all partners on the billing gateway.
  • Actively participate in product development of billing gateway with inputs from merchants, partners and market evaluation.
  • Follow up and handle any complaints or concerns from clients / partners and ensure resolution as per the defined Service Level Agreement “SLA”.


Skills needed

As our Carrier and Connectivity Manager, your skills are :

  • 1 to 3 years’ experience in the telecom industry, commercial teams focusing on Products and Services or VAS, with technical background in Services integration.
  • Bachelor’s degree of a Business School or equivalent
  • Able to easily adapt an AGILE approach to project management
  • Passionate about internet, mobile, new technologies and social networks.
  • Fluent Speaker of English & Arabic, (French is a plus).
  • Mastering Microsoft Office suite and internet tools
  • Perfect communication skills.
  • Interested in taking challenges.
  • Having a Commercial and business background is a plus.
  • Results oriented with the ability to work in a fast-paced environment.
  • Strong time management and organizational skills.
  • Committed to meeting deadlines with high quality results.
  • A proven ability to work independently and as part of a team.
  • Innovative and takes initiative.
  • Flexible to travel abroad frequently.


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